Shipping and Processing Times
You have selected your beautiful handmade gifts and our goal is to ship your order within 3 business days. Sometimes life, the commitments of having a family and also running a handmade business can get in the way. Our current processing time for all orders is up to 10 business days. (Excluding pre-orders, custom orders and products with their own turnaround time). Please note that on occasion, time frames may be delayed due to school holidays, public holidays, restock and new product launches. The order processing time does not take into consideration shipping time.
If you need something shipped urgently, please contact us via our contact form here so that we can do our best to process and ship as soon as possible. Orders are made and shipped from Calderwood, NSW.
At checkout you have the following options available:
Pick up from Calderwood | You will be contacted you when your order is ready for collection. |
FREE local delivery | Shellharbour & Wollongong LGA's |
Standard shipping tracked | $12.00 Flat Rate |
Express shipping tracked | $17.00 Flat Rate |
FREE shipping on all orders $75 and over | Automatically applied at checkout |
All orders are shipped via Australia Post with tracking. Tracking details will be emailed once your order has been shipped through Australia Post.
Express Shipping
Selecting Express Shipping at checkout will not speed up the order processing time. This is purely the service that is offered in regard to the actual shipping of your order.
Incorrect Shipping Address
Please make sure your details are correct at checkout. The address and email you provide are used for the shipping of your order. Purple Leaf Collective is not liable for purchases returned due to incorrect addresses. Re-directing your order will occur at the purchaser’s expense. All orders to be shipped to addresses within Australia only. International shipping is not available at this time.
Contactless pick up is available from Calderwood, NSW and FREE delivery is available in Shellharbour and Wollongong LGA's.